Information needed when requesting interpretation services

Please contact the scheduling coordinator, by phone 204-926-3271 or email booking@eccoe.ca and include the following:

• Date along with start and end time for your booking request

• Requestor’s name, email, and phone number

• Event name or type of event

• Location name and address of where the interpretation will take place (room or suite # if applicable at the location)

  Please document if the request will be a virtual format such as Zoom, Teams, GoToMeeting etc.

• On-site contact person’s name, email, and phone number

• Name of the person who is Deaf, Hard of Hearing or DeafBlind

• Invoicing information: please include a physical address, contact name, phone number and email address

  Invoices are emailed the first week of each month following your booking. Payment instructions are noted in the email sent with your invoice. ECCOE accepts payment via EFT, credit card, e-Transfer, and cheque.

Emergency after-hours service is available in the event of a medical or police emergency between 4:00 PM and 8:30 AM Monday - Friday, or anytime weekends and statutory holidays.

Please contact our after-hours service by phone 204-475-6332

For your reference:

The Accessibility for Manitobans Act - https://accessibilitymb.ca/

Canadian Association of Sign Language Interpreters (CASLI) formerly AVLIC - https://www.casli.ca/Home